Ensuring Accessible Design Becomes Accessible Reality
Written By Cathryn Grant, Access Leader Victoria
Access Consulting does not stop at the drawing board! The Construction Phase of our consultancy service is a critical step in ensuring that accessible design intentions are accurately implemented on site – compliant and inclusive.
Even with well-considered plans, construction can introduce unexpected challenges. Misinterpretations, material substitutions, or site constraints can all compromise accessibility. Having the Access Consultant actively involved during this phase, it provides expert advice and practical support to help project teams stay aligned with accessibility goals (and required legislation).
Architecture & Access during Construction
Our Construction Phase services are designed to support compliance, quality, and clarity. We:
- Respond to queries and provide access advice throughout the construction to ensure the design is implemented in line with accessibility benchmarks.
- Review drawings and materials, providing mark-ups and practical recommendations to guide construction teams. Whether samples are reviewed on site, sent by post, or shared digitally, our input ensures accessibility is considered at every stage of the build.
- Conduct luminance contrast testing of finishes and materials to support visual accessibility. We conduct testing using our in-house spectrophotometer. This allows us to accurately assess on site, this is particularly important when comparing elements like tactile indicators or stair nosings against poured concrete, which can vary in colour depending on the mix. Our testing ensures compliance with luminance contrast requirements in real-world conditions.
- Identify the requirement for Performance Solutions, where appropriate, to address site-specific challenges without compromising access. A common scenario arises when site conditions differ from initial expectations. In these cases, an access consultant can assess the situation on site and provide expert guidance to resolve issues while maintaining accessibility standards.
- Consult with the project team, including attending meetings or working sessions as needed.
We also:
- Inspect building works and provide detailed, itemized reports identifying any access elements not constructed in accordance with the proposed design or project benchmarks.
- Prepare a Statement of Construction Acceptance, confirming that the as-built structure meets the requirements of the Disability (Access to Premises – Buildings) Standards 2010, the National Construction Code (NCC), and relevant Australian Standards.
Why it Matters
Construction is the final opportunity to ensure that accessibility is not just a design intention, but a built reality.
Our involvement during this phase helps prevent costly rework, ensures compliance, and supports the delivery of inclusive environments that work for everyone.
Our approach is collaborative – we work closely with architects, builders and consultants to understand your project goals and the needs of all users. With over 20 years of experience, we know that early and ongoing access advice leads to better outcomes, smoother project delivery, and environments that are functional, safe and welcoming for all.
Case Study 1: Early Site Visit Prevents Costly Rework
During an early site inspection, we reviewed the rough-in-locations for services in an accessible toilet, including the pan, washbasin, and floor waste.
By identifying and confirming correct placement at this early stage, we avoided costly rework and ensured compliance with accessibility standards.
This proactive approach helped the construction team stay on schedule and reduced the risk on non-compliance during final inspections.
Case Study 2: Incorrect Ramp Gradient Requires Rebuild
In another project, the constructed floor levels differed from the design documentation. As a result, a ramp was poured with a gradient that exceeded allowable limits.
Due to the strict requirements around ramp gradients – and the limited scope for justifying deviations through performance solutions, the ramp had to be demolished and rebuilt.
This case highlights the importance of verifying site levels early and engaging an access consultant before the concrete is poured.
