At Architecture & Access, our Brisbane team is committed to shaping environments that are inclusive, safe, and usable by people of all abilities.
We believe accessibility is fundamental to good design – enabling people to confidently approach, enter, move through, and use spaces in their everyday lives. Working across Queensland, our experienced team of access consultants, trusted by Brisbane clients, trust provides specialist advice throughout the entire project lifecycle. From early concept planning to construction completion, we deliver practical, compliant, and cost-effective solutions that support equitable access for all users.
Access Consulting
Specialist advice to support accessible, compliant outcomes across all stages of design and construction.
Design Reviews
Detailed assessment of plans and documentation to ensure accessibility is considered from the outset.
Accessibility Audits
Independent reviews of existing buildings and infrastructure to identify barriers and improve usability.
Accessibility Performance Solutions
Development of alternative solutions where standard compliance pathways may not be achievable.
Transport Accessibility Advisory
Technical advisory services for accessible public transport systems, infrastructure, and user experience.
Accessible Design Solutions
Guidance on achieving functional, safe, and user-focused design outcomes aligned with universal design principles.
About / Who We Work With
Our Brisbane team works closely with a wide range of industry professionals across Queensland, including architects, designers, developers, project managers, contractors, and government agencies.
We take a collaborative approach—integrating with project teams to understand objectives, resolve challenges, and deliver solutions that are both practical and compliant. By engaging early and working closely with stakeholders, we help ensure accessibility is seamlessly embedded into the built environment.
Architecture & Access Brisbane Team
Company Background
Architecture & Access has an established presence in Queensland, with our Brisbane office established in 2012 to create better support for a growing portfolio of work across the state.
The office is led by Patricia Flores, an accredited access consultant with more than 20 years of experience. With a background spanning occupational therapy and architectural technology, Patricia brings a unique perspective – balancing technical compliance with a strong understanding of how people interact with the built environment. For clients seeking a DDA access consultant, Brisbane projects can rely on Patricia to provide specialist guidance that supports practical, inclusive, and compliant design outcomes.
Patricia has played a key role in establishing and growing the Brisbane office, helping build long-standing relationships and delivering projects across transport, education, health, and commercial sectors. Her experience includes acting as a specialist advisor on major transport initiatives, providing independent guidance, stakeholder engagement, and oversight to achieve improved accessibility outcomes.
Our Brisbane team also contributes to broader industry and city-shaping initiatives, including involvement with the Committee for Brisbane and participation in transport and accessibility advisory groups.
As Brisbane prepares for the 2032 Olympic and Paralympic Games, we are supporting projects that prioritise accessibility in major infrastructure, public transport, and public spaces—helping ensure the city is inclusive and accessible for residents and visitors alike.
Brisbane Projects
Our Queensland experience spans a diverse range of projects, including:
We work closely with clients and stakeholders to deliver accessibility outcomes that not only meet regulatory requirements but also enhance independence and participation for the broader community.
Public transport conveyances, premises and infrastructure
University and education campuses
Healthcare and research facilities
Civic and local government developments
Commercial and retail environments
Sport and recreation
Tourism and major destination projects
Cross River Rail – Hope Island Station
Hope Island station is one of three new stations being delivered on the Gold Coast, to better connect South East Queensland’s growing population.
Brisbane Metro
A four-year co-design process with Brisbane City Council has delivered accessible Metro vehicles, enhancing inclusive public transport through community collaboration, rigorous testing, and thoughtful design for diverse user needs.
Charles Darwin University – CBD Education & Civic Precinct
An award-winning Darwin precinct sets a benchmark for inclusive campus design, integrating accessible pathways, intuitive wayfinding, neurodiverse-friendly spaces, and culturally responsive facilities to support diverse community needs.
Green Bridges Program
Brisbane’s Green Bridges Program is improving city connectivity with accessible pedestrian and cycle links, supporting inclusive, sustainable travel and enhancing connections across the river.
Patricia leads the Queensland team and is an accredited access consultant, registered occupational therapist and an OHS consultant. With more than 20 years of experience in the accessibility industry, she is dedicated to working with teams to foster collaboration, providing essential access advice to achieve the best outcomes for everyone.
Patricia is highly regarded by her peers and clients, due to her comprehensive knowledge and understanding of the needs of people with disability and her ability to deliver on specific project needs. She considers feedback from all stakeholders, including end users, integrating their responses into the design process in order to achieve the best user experience and project outcomes.
Patricia is also a specialist accessibility and inclusion advisor, providing expertise on transport system projects aimed at enhancing public transport services, and enabling individuals to participate in and access life independently. Notable projects include the new trains being constructed for the Brisbane Olympic and Paralympic Games in 2032, which will be the most accessible trains in Australia, Cross River Rail Delivery Authority, Brisbane City Council Metro project and Translink Smart Ticketing project.
Working alongside stakeholders to improve accessibility provides options and choice for meaningful participation in all aspects of life, which is vital for the health and wellbeing of all.
Qualifications
Graduate Certificate OHS
Bachelor of Occupational Therapy (Hons)
Associate Diploma in Architectural Technology
Diploma of Access Consulting
Diploma of Project Management
Livable Housing Australia (LHA) Assessor
NDIS Specialist Disability Accommodation (SDA) Assessor
Changing Places Assessor
Project experience
Sport & Recreation: Birkdale Community Precinct • Brisbane Entertainment Centre – Changing Places • Education: University of Queensland – Teaching and learning Spaces • Infrastructure & Public Realm: Mooloolaba Foreshore Revitalisation • Health: Queensland Cancer Centre • Ipswich Alcohol and Drug Rehabilitation Facility • Multi Residential: 50 Quay Street – 32 storey, 475 apartments • Local Government: Whitsunday Regional Council – Cannonvale Community Hub • Transport: Cross River Rail Accessibility Advisory Services • Rollingstock Expansion Project • Queensland Train Manufacturing Program – New Trains • Smart Ticketing, Accessibility and Inclusion Advisory Services for Brisbane Metro •
Daniel is an accredited access consultant and member of the Architecture & Access Leadership team, with over eight years of experience providing access consulting services to clients across Australia. He is a dynamic leader, championing his fellow access consultants and pioneering Architecture & Access’ new service offering in Universal Design and Green Star consultation.
Daniel has extensive experience in providing detailed access advice and a strong understanding of technical access issues, including relevant standards, legislation and regulations. He leads the internal team that reviews technical documents and legislative amendments to ensure Architecture & Access’ recommendations align with current standards and are clearly communicated to clients.
Qualifications
Certificate IV in Access Consulting
Certificate IV in Training and Assessment
Bachelor of Design (Hons) Landscape Architecture/Interior Design
Diploma Landscape Amenity Management
Affiliations
Accredited Member #562, Access Consultants Association (ACA)
Project experience
Transport: QLD Rollingstock Expansion Project Accessibility Advisory Services • Burpengary and Bundamba Railway Station Accessibility Upgrade • Health: Alice Springs Hospital – Ambulatory Care, Renal Dialysis Unit • Rockhampton Hospital Mental Health Unit Expansion • Local Government: Victoria Park (QLD) Accessibility and Inclusion Strategy • State Government: Wacol Precinct Primary Healthcare Expansion • Northshore Roadworks and Streetscape • Hospitality & Tourism: Maison Batard Restaurant, Melbourne • Commercial: Regent Tower, 150 Elizabeth, 42-Storey Office Tower – Access Review & Green Star • Education: Notre Dame College Shepparton – Wellbeing Centre • Glen Eira College • La Trobe University •
Felicity is an experienced access consultant, with over 15 years in the construction industry and a keen eye for detail. Here background in architecture enhances her ability to integrate accessibility seamlessly into the built environment, from early planning stages through to project completion.
With specialised knowledge in the residential sector, Felicity has worked extensively with a diverse range of clients, including government agencies and non-profit organisations, to develop housing solutions that meet the needs of people of all abilities.
Felicity combines technical expertise with a practical, outcome-focused approach. She is known for her clear communication and collaborative style, ensuring accessible design is not only compliant but truly supportive of user independence and dignity.
Qualifications
Master of Architecture
Certificate IV in Access Consulting
Livable Housing Design Guidelines (LHAG) Assessor
National Construction Code (NCC) Livable Housing Design Standards (LHDS) Assessor
NDIS Specialist Disability Accommodation (SDA) Assessor
Bachelor of Design Studies
Affiliations
Associated Member, Access Consultants Association (ACA)
Registered Architect (QLD)
Project experience
Residential: Homes Victoria, Ground Lease Model 02 – Mixed Residential including social, affordable and market rental apartments • 50 Quay St, Brisbane – Landmark QLD Government Build-to-Rent Project • Charity House Disability Accommodation, Carina Brisbane • Lytton Road Community Residence, East Brisbane • Health:Queensland Cancer Centre• Royal Darwin Hospital Mental Health Unit • Alice Springs Hospital Ambulatory Care – Renal Dialysis Unit • Education: Charles Darwin University DANLA New Education Precinct • Great Barrier Reef International Marine College – Campus Expansion • Woody Point Special School • Hamilton Parklands Specialty School • Wellers Hill State School Administration & Resource Centre • Defence: Hanwha Defence Australia – Armoured Vehicle Centre of Excellence • Army Aviation Program of Works – Townsville
Stephen is a meticulous access consultant with a solid foundation in engineering, program and project management. With over 20 years of experience in the rollingstock sector, including public transport overhaul projects, he is passionate about his work and finds joy in making a positive difference in the world, especially for individuals with disabilities.
Stephen’s formal studies and work experience have developed his skills for logical, detailed review and critical analysis of design documentation. His practical and professional attitude combined with strong communication skills, ensures successful working relationships with colleagues, clients and external consultants.
Qualifications
Diploma of Access Consulting
Program Management Professional Certification
Diploma of Project Management
Diploma in Management Studies
Bachelor of Engineering (Hons)
Affiliations
Affiliate Member, Access Consultants Association (ACA)
Project Management Institute, Member
Australian Institute of Project Management
Project experience
Transport: Accessibility Advisor Zero Emission Bus Project, Brisbane • QLD Rail Facilities Accessibility Modifications • Accessibility & Inclusion Advisory Services – Brisbane Metro • Sport & Recreation: Ipswich Swim Centres •
Laura is an experienced administration professional with over 10 years in project administration, executive support, and office management. At Architecture & Access, she supports the Brisbane project team with high-quality contract and project administration. Laura also contributes to financial management, quality assurance, marketing, and OHS. Her background spans construction, property, education, and accessibility sectors.
Known for her organisation and attention to detail, Laura ensures smooth operations and strong stakeholder relationships. She plays a key role in supporting the delivery of accessible built environments.
Qualifications
Bachelor of Commerce
Diploma of Interior Design and Decoration
An access consultant helps project teams create spaces that are accessible, safe and compliant for people of all abilities. In Brisbane, that includes reviewing designs, identifying barriers, advising on compliance pathways and supporting better access outcomes from concept through to construction.
Bringing access advice into a project early makes it easier to resolve issues before they become costly design or construction changes. It also helps accessibility be built into the project from the outset rather than treated as a late-stage compliance check.
Yes — our Brisbane team supports projects across Brisbane and throughout Queensland. We work with clients in metropolitan, regional and infrastructure settings to deliver practical access advice suited to the project context.
We support a wide range of projects, including commercial, health, education, transport, residential and public infrastructure work. Our Brisbane team collaborates with project stakeholders to improve usability, reduce compliance risk and support equitable access for the broader community.
Yes — design reviews are a core part of our Brisbane access consulting services. We assess plans and documentation early so accessibility considerations can be addressed before they impact approvals, budgets or buildability.
An accessibility performance solution is an alternative approach used when a standard compliance pathway may not be practical or achievable. Our Brisbane team develops evidence-based solutions that support safe, functional and compliant access outcomes.
Yes — our Brisbane team provides specialist advisory services for accessible public transport systems, infrastructure and user experience. This includes supporting projects where accessibility needs to be considered across complex public environments and stakeholder groups.
We work closely with architects, designers, developers, project managers, contractors and government agencies across Queensland. Our role is to integrate with the wider project team and help deliver solutions that are practical, compliant and user-focused.
The Brisbane office is led by Patricia Flores, an accredited access consultant with more than 20 years of experience. Her background in occupational therapy and architectural technology supports a balanced approach that considers both technical compliance and how people use the built environment in real life.
Yes — we provide accessibility audits for existing buildings and infrastructure across Brisbane and Queensland. These audits identify barriers, highlight opportunities for improvement and help organisations make spaces more usable for a wider range of people.
Melbourne
Level 5, 369 Royal Parade
Parkville VIC Australia 3052