We’re Improving How We Connect with Our Clients

Direct access to our team, when you need it.

Access and Universal Design consulting involves a significant amount of partnership and communication, often with multiple stakeholders throughout a project. While much of this occurs through email, meetings and online collaboration, we know that sometimes the easiest way to get an answer is simply to pick up the phone.

To make it easier to connect with us, we have upgraded our phone system and provided all client- facing team members with their own direct phone number. This means you can now contact your consultant directly, helping us provide timely, informed and personalised support when you need it.

Our team has undertaken training to ensure a consistent client experience, and our processes include prompt message management and out-of-office support to help maintain responsiveness.

You’ll find direct phone numbers in our email signatures, making it easier than ever to get in touch.

We all look forward to speaking with you soon.

Architecture & Access

Melbourne

Level 5, 369 Royal Parade
Parkville VIC Australia 3052


T 1300 715 866
E info@archaccess.com.au

Brisbane

Bowman House, Level 4,
Suite 42, 276 Edward Street
Brisbane QLD 4000 Australia

T 1300 715 866
E info@archaccess.com.au