A benchmark for inclusive mixed-use design.
Written by: Sarah McCarthy – Access Consultant
The new Bennetts Lane development in the Melbourne CBD is an example of how accessibility can be embedded within a premium mixed-use workplace. While the building’s waterfall-like façade defines its visual presence in the city, the building sets a strong benchmark for accessibility integration within a premium mixed-use commercial development.
This project was developed by The Perri Group and Pellicano, designed by fjcstudio and constructed by Hacer Group, the project integrates office accommodation with retail and hospitality tenancies. As part of the consultant team, Architecture & Access guided accessibility from early design stage through to delivery. The project demonstrates the value of early collaboration in achieving compliant, practical and user-focused outcomes.
Architecture & Access were engaged to provide access consulting services from design development through to construction, ensuring statutory compliance was achieved while supporting broader universal design objectives.
Performance-Led Accessibility Outcomes
The project presented several challenges. Constructing the development above an existing brick heritage building created difficulties in reconciling new and existing floor levels and external path gradients.
Architecture & Access played a key role in resolving these issues, working closely with the builders and architects to develop practical solutions. Where deemed-to-satisfy compliance could not be achieved, performance solutions were developed to deliver accessible outcomes aligned with the performance requirements and intent of the Disability Discrimination Act (DDA).
The End of Trip facility further reinforces inclusivity, incorporating accessible and ambulant showers alongside standard amenities. By enabling equitable participation in active commuting and workplace wellness culture, the building aligns accessibility with contemporary expectations of high-end commercial buildings.
Wayfinding and Statutory Signage Coordination
Beyond physical access, significant attention has been given to wayfinding and statutory signage — critical components of a truly inclusive environment.
Clear lines of sight from the main entry, logical circulation paths and intuitive vertical transport connections guide users seamlessly through the building. Occupants and visitors are directed to the Level 1 Podium via a lift, stair or escalators, with clear paths of travel being prioritised to reduce cognitive load and enhance the user experience.
Statutory signage has been carefully coordinated to meet compliance requirements while integrating with the architectural intent. Tactile and Braille signage, consistent iconography, appropriate luminance contrast and consistent mounting heights contribute to an environment that supports users with vision impairment and diverse navigation needs. Importantly, these elements were not treated as afterthoughts. The detailing of signage placement, finishes, lighting conditions and sightlines demonstrates a commitment to quality and clarity that extends beyond minimum standards.
Image 1. Interior and foyer
Attention to Detail in Built Outcomes
Wide internal paths of travel, clearly defined entrances, use of colour and seamless integration of accessibility features into the design reflect a broader attention to detail, as highlighted in Image 1. the use of contrasting floor and wall surfaces guide users to the Podium Level and lifts which provide vertical transport to the upper levels.
Image 2. Brass tactiles and timber handrails confirm that the access features are not an afterthought but have been embedded in the interior design concept of the project. Floor finishes, vertical transport interfaces and circulation zones were reviewed to ensure smooth, uninterrupted movement throughout the building.
This holistic approach highlights the value of early and ongoing engagement with the architects. Bennetts Lane illustrates how accessibility outcomes can be included within mixed-use developments without compromising design ambition or commercial objectives.
Bennetts Lane stands as an excellent example of how thoughtful collaboration between the developer, architect, builder and access consultant can produce environments that are not only compliant but reinforce the importance of early engagement in achieving inclusive, intuitive and future-ready accessibility outcomes.
Accessibility Features of Images:
- Feature image: The Bennetts Lane project is an example of how integrated accessibility can be embedded in the design of the interior building
- Image 1: Brass tactiles and timber handrails confirm that the access features are not an afterthought but have been embedded in the interior design concept of the project.
- Image 2: Accessibility is part of the design intent, with a warm interior concept and shows it does not have to be clinical, even in a toilet!
Image credit: Jing Chao Khong and provided by The Perri Group
